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The Definitive Source for Everything CAC CAC (Common Access Card) help for your personal computer
NOTES PAGE aka "ONE-STOP SHOP"
This page has everything you need in ONE place to successfully install and use your CAC on your home computer.
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Visit https://www.us.army.mil/suite/doc/22746022 for a single install file including the software listed below: DoD certificates, ActivClient 6.2 (32&64bit), Lotus Forms & PureEdge and ApproveIt 6.1 (beware: file size is over 157MB)
Quick Jump: 1. Installing the CAC Reader Driver 3. Install ActivClient Software 4. Install Lotus Forms Viewer Software (Replaced Pure Edge) 6. How to Sign a form digitally
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Step 1: Installing the CAC Reader Driver Plug your CAC reader in before proceeding NOTE: Please check and make sure your CAC reader installed BEFORE you attempt to download the drivers below. Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver.To Verify your driver did or didn't install follow these instructions: Vista & 7: Right click Computer, select Properties, Device Manager link (upper left corner of your screen), scroll down to Smart card readers, select the + next to it to open it up. If your smart card reader is already listed, you can go to the next step of installing the DoD certificates below. XP: Right click My Computer, select Properties, Hardware tab, Device Manager button, scroll down to Smart card readers, select the + next to it to open it up. If your smart card reader is already listed, you can go to the next step of installing the DoD certificates below.
NOTE: If it did not install correctly... Try this first: Go to Device Manager (Instructions are above), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers. It could also be under unknown devices. Select Uninstall. It will give you a message. Once it is uninstalled, unplug the reader from your computer. Wait a few moments, then plug it back in. It "should start to install itself. If that doesn't work, keep reading for other ideas below. IF you did not see a Smart card readers option when checking, THEN follow along with the steps below. To install a driver onto your computer for a CAC reader, you will need to first download the correct driver for the hardware you purchased, I have some drivers for: https://militarycac.com/usbreaders.htm, https://militarycac.com/keyboards.htm, & https://militarycac.com/laptopcards.htm.Windows XP, Vista, & 7- Save the zip file to a location of your choosing. Once you have the zip file downloaded, open the zip file (Windows built in zipping program). Copy the folder inside to a new folder. It will unzip the contents, (This is the folder you will need when you are doing the steps below). You can also use the Extract All Files button (on the left under Folder Tasks, under File, Extract All). It will then ask where you want to save the file too. I recommend just putting a backslash ( \ ) at the end of the location already on the screen. WinZip- Use the Extract button. It will ask you where you want to save the extracted files to, I recommend your desktop. Click the desktop icon on the left. Push the little yellow folder in the upper right corner of this active window. It will prompt you for a name for the folder (type in CAC Driver). Hit OK, then select Extract (lower right corner of this window). You should now see your new folder on your desktop to open up. Keep this for a later step. Updating the Driver - Windows 7 & Vista - Right Click on Computer, Select Properties. Click the Device Manager link (on the left side of your screen). Select the little triangle next to Smart Card Readers. Right click the SCRx31 USB Reader, Update Driver software. Browse my computer... Select Browse and then desktop (or wherever you decided to make the folder). Select the folder and then OK. Next, Your driver will be installed. Windows XP - Right Click My Computer, Select Properties, Go to the Hardware tab, Select Device Manager, Select the + next to Smart card readers. Right click on SCR33x USB Smart Card Reader. Select Update Driver, then No, not at this time, Next, Select Install from a list or specific location (Advanced), Next, Unselect Search removable..., Select Include this location in the search:, now hit Browse, find the folder we made a few moments ago. All you have to do is select the folder and hit OK, Next, It should do the rest on its own. Select Finish when complete. For the Dell Keyboards - Double click the .exe files, they will self install
NOTE: If you are using an SCR-331 CAC Reader on Vista or 7 and are still having problems getting the reader to be recognized by ActivClient, try updating the firmware on the reader. https://militarycac.com/cacdrivers#FIRMWARE_UPDATE
Step2: Installing the latest DOD Certificates
DOD InstallRoot 3.13a issued on 3 February 2010
Download the latest DoD Certificates https://militarycac.com/CACDrivers/InstallRoot_v3.13A.exeSelect Run when prompted to Run or Save the file, you will see a black screen flash up, and have words scrolling on the screen. You have just installed the latest DoD certificates on your computer. (This is the easiest portion of the software install).NOTE: Windows Vista & 7 will show a message that the file might not have installed correctly. Select "This program installed correctly."
You may also download the DoD certificates from the following links:
The DoD PKE public site: https://www.dodpke.com/InstallRoot/ has the latest DoD Certificates.Right click, Save target as on the InstallRoot 3.13_A.zip file to a location of your choice. Once it is downloaded, go to the location you just downloaded it to. Right click the zip file and select Extract all. Pay close attention to where it wants to save the file to, it will create a folder where it will extract the files into. NOW double click InstallRoot_v3.13A.exe file. It will be the one that is 313KB in size and file type will be Application.
NOTE: If the DODPKE site is not working, you can also download the DoD Certificates from any of the 3 links below on AKO:
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https://www.us.army.mil/suite/doc/21291437 Your Internet Explorer may prompt you with a banner stating it blocked this site from downloading files to your computer. Click the box for the option to Download File. Nothing will happen, so, now go back and click the link again above. Now it will give you the option to Run, Save, or Cancel.
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InstallRoot Folder on AKO: https://www.us.army.mil/suite/folder/10953590 Save the file titled: InstallRoot_3.13A to your computer, then run it.
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The DoD PKE (Public Key Enablement) website on AKO https://www.us.army.mil/suite/page/474113Click on downloads, scroll down to InstallRoot v3.13 Command-Line Executable (A, B, J, S & X) for Microsoft Windows. The download link will be in blue under the mentioned header. You only need InstallRoot A
More information regarding DoD certificates can be read at the bottom of: https://militarycac.com/dodcerts.htm
Step 3: ActivClient is the software that allows your CAC reader to communicate with your Windows OS (Operating System)
Download location below is for Army personnel only (Other Federal agencies, look here https://militarycac.com/index.htm#Army_users to find out where to get the software)
Windows 7 (32bit), Vista (32bit), & XP users download ActivClient 6.2 from:
Click on link titled: ActivClient CAC x86 6.2 (15,222.5 KB msi file) select Save (save to your computer), now follow instructions below.
If you don't know which version of Vista or Windows 7 you have look below BEFORE downloading the wrong one:
Vista (64 bit) and Windows 7 (64 bit) users download ActivClient 6.2 from: https://www.us.army.mil/suite/folder/21154526 Click on link titled: ActivClient CAC x64 6.2 (12,316.5 KB msi file) select Save (save to your computer), now follow instructions below.
If you are unsure which version you have, here is how to find out:
Vista & Windows 7, Right click Computer, Properties. Look under the System section, System type: you will see 32 or 64-bit Operating System.XP, Right click My Computer, Properties. If it doesn't say 64-bit, you have a 32-bit Operating System.
ACTIVCLIENT 6.2 INSTALLATION INSTRUCTIONS (for all versions of Windows): Double click the file you just downloaded, Next, Select "I accept the terms...", Next, verify Typical is selected, Next, Install, (It may pause at this screen for a little while, be patient. Vista & 7 may prompt you to allow the following program to install software on this computer?, Select Yes. Uncheck the Show the readme file box (unless you want to read it). Hit Finish. You may be prompted to restart your computer. I was for 64 bit, but not for 32 bit Windows 7).You are now ready to install Pure Edge and Approve It now, then restart your computer.
ACTIVECLIENT 6.1 INSTALLATION PROBLEMS AND SOLUTIONS https://militarycac.com/errors2.htm#ACTIVECLIENT
If you have a PIV II compliant CAC (back shows: "Gemalto TOP DL GX4 144K" or "Oberthur ID One 128 v5.5 Dual") and you are running Windows 7, you may be able to use your CAC without any middleware. Visit https://militarycac.com/noactivclientwindows7.htm
PLEASE NOTE: The following Operating Systems are NOT SUPPORTED by the ActivClient applications above: Windows ME, Windows NT 4, Windows XP Tablet PC Edition or any earlier versions of Microsoft Windows and non-Microsoft OS' such as https://militarycac.com/apple.htm https://militarycac.com/linux.htm
Step 4: Lotus Forms Viewer is the new forms program for the Army
Download software from: https://chess.army.mil/ascp/commerce/download/lotus_forms_viewer.jsp NOTE: You may have to register for this site when you first get to it. This is the same site where you will download ApproveIt and can order computers with the Government employee discount. Click the Link Titled: Download Software, (you will be prompted to logon with your AKO account). Click the link titled: Lotus Forms Viewer Application, Save it to your computer. Once it is downloaded, double click the file titled: LotusForms351.exe, [When it says it will take a few minutes, it really does]. When little box closes it is done installing. LOTUS FORMS INSTALLATION PROBLEMS AND SOLUTIONS
To get DA forms go to the Army Publishing Directorate website http://www.apd.army.mil/ , click on the DA Forms button http://www.apd.army.mil/USAPA_PUB_formrange_f.asp under EForms, find the form you want (in the range of form numbers). Right click the XFDL link to the right of the form you want, Select Save Target As. Save it to your computer and you will have the form for later. You can also click the link, it will open up your Pure Edge software automatically. You will use the Save As link at the top of the page to save your form. Step 5: The Approve It software makes it possible for you to digitally sign forms https://chess.army.mil/ascp/commerce/download/silanis_approveIt.jsp Click the link titled: Download Software (you may need to login). If you do, you will have to navigate to the left side of the page and click: Software, Army Funded Software, Silanis ApproveIt. Click link titled: Download Software, click link titled: Silanis ApproveIt Desktop Software (it is the largest file (in size)). Save to your desktop or My Documents (This file is 45.7 MB, so it could take a while to download). Once it is downloaded, double click the file titled: ADT6.1.exe, Select Run, Select the Browse button, make note of where it wants to save it to. You can change the location, I recommend you select your desktop. Select OK, then Unzip. Select OK at the message telling you to select Setup. Go into the new ADT 6.1 folder on your desktop (or where ever you saved it at) and Double click setup.exe (it will be 82 KB in size) (or might say bootstrap) (Windows 7 users will be prompted with the User Access Control, simply select Yes), [If you are prompted for a Serial number, you selected setup.msi]. The program does not inform you when it finishes installing. I recommend you go to: Uninstall a program (Vista / Windows 7), or Add/Remove Programs (XP) to ensure the software installed (it will be titled: ApproveIt Desktop). Restart your computer, then come back to this page to use the Sample Form link below.Use this Sample Form https://militarycac.com/files/a3161.xfdl to test your digital signature.
NOTE: This will only work on Internet Explorer. If you are using Firefox, Chrome, Safari, or Opera you will need to right click the "sample form" link and select Save Link As / Download Linked File As / Save to Download Folder. Save it to your desktop, then test from your desktop.
APPROVEIT INSTALLATION PROBLEMS AND SOLUTIONS https://militarycac.com/errors2.htm#APPROVE_IT Alternate Download Location: https://www.us.army.mil/suite/page/353688. Once on this page scroll down on the left side of the page to PureEdge/Workplace User Center Knowledge Center. Click on ApproveIt 6[1].1 zip file link to download to your computer (this file is 41339.51 KB, so it may take a while to download). Once it is downloaded, double click the file titled: ApproveIt 6[1].1.zip, select Extract all files when you see the ApproveIt 6.1 folder, select Extract, Open up the new ApproveIt 6.1 folder and click the AGMInst.exe (icon should look like the Army star logo), or ApproveIT61.exe [If you are prompted for a Serial number, you selected setup.exe, or setup.msi]. The program will not inform you when it finishes installing. I recommend you go Add/Remove Programs (XP), or Programs & Features (Vista & 7) to make sure the software installed. Restart your computer, then come back to this page to use the Sample Form link above. If the word Sign stays "grayed out" attempt this first https://militarycac.com/uninstApproveIt.htmIf it still doesn't work please visit: https://militarycac.com/errors2.htm#SIGN_IS_GRAY Option 1 to download ApproveIt 5.7.3. Please read and follow the instructions (on that page) to install successfully.
If you receive an ePersona message, or "Add digital ID" with the choice of, I want to sign this document using? Do this to correct it: Close PureEdge (if it is open). Go to: C:\Program Files\ApproveIt\, double-click the icon that looks like a wrench titled: "AprvCfg.exe". On the Signature Method tab, make sure the radio button is on the bottom choice - "Sign using a certificate or smart card." Don't change anything else. Click Apply, then OK
After you click "Sign" in PureEdge, it may take a few minutes for the list of certificates to pop up. Be patient. Choose the certificate that doesn't say Email, and put a check in the box that says "Use this certificate as default" (if this is your personal computer).
Digitally signing a form seem confusing? then follow these simplified instructions
With a form open and your CAC inserted in the card reader Single click the area that looks like a little slanted pen with some writing after it Read the disclaimer, hit OK Click the word Sign Select your name (the one without the word email in it), then OK You should see your name, once you do, click the word Sign It will prompt you for your PIN, type it in, then select OK Once you read Signature is valid, Select OK You have now signed your form
If your organization uses DTS (Defense Travel System)
Visit: http://www.defensetravel.osd.mil/dts/site/index.jsp
When you go to the above link, it will check for DBSign Universal Web Signer, if you don't have it will automatically install
NEWS FLASH: Mac and Linux users can now access DTS
Known problems and cures for DTS can be found at: https://militarycac.com/errors2.htm#DTS
I https://www.acert.1stiocmd.army.mil/Antivirus/Home_Use.htm Note: You need to know if your computer is 32 or 64 bit version of Windows.Vista & 7: Right click Computer, Select Properties, under System, System type you will see either 32 or 64 bit Operating System.XP: Right click My Computer, Select Properties. If you don't see 64, you have a 32 bit Operating System.
Windows users can download Symantec or McAfee for FREE Macintosh users can download Norton or Virex for FREE.
Discounts on New Computers obtained through the Computer Hardware, Enterprise Software and Solutions (CHESS). Government Employee Purchase Program (includes Apple, Dell, HP, IBM, and Microsoft)
https://chess.army.mil/ascp/commerce/empPurchase/govtEmpPurchase.jsp
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Last Update or Review: Wednesday, 07 July 2010 08:51 hrs |
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